EU Regulations
This page provides information in accordance with the European Union General Product Safety Regulation (GPSR) — Regulation (EU) 2023/988, which applies from 13 December 2024 to consumer products sold within the EU.
Manufacturer & Responsible Person
J DAUPHIN designs and produces its jewelry and fashion pieces in Europe. As a brand established within the European Union, J DAUPHIN acts as both the manufacturer and the responsible person within the meaning of the GPSR.
J DAUPHIN EUROPE
Email: info@jdauphin.com
For any product safety question, or to report a concern about one of our products, please contact us at the email address above and we will respond promptly.
Product Safety
Our products are designed, manufactured and inspected to meet applicable EU safety standards. Each piece is checked for quality and safety before it leaves our atelier. Where relevant, products are accompanied by care instructions and any warnings or safety information required for their safe use.
Our jewelry complies with EU restrictions on the use of certain substances, including limits on nickel release for items intended for prolonged skin contact, in line with Annex XVII of the REACH Regulation (EC) No 1907/2006.
Materials & Care
Detailed information on the materials used in each piece is provided on the relevant product page. To keep your piece in the best condition, please follow the care guidance supplied with your order. If you have sensitive skin or a known allergy, please review the product materials before purchase and contact us if you have any questions.
Reporting a Safety Issue
If you believe a product you purchased from us presents a safety risk, please stop using it and contact us immediately at info@jdauphin.com. We take all safety concerns seriously and will investigate and, where necessary, take corrective action in cooperation with the relevant market surveillance authorities.
Consumer Rights
Your statutory rights as a consumer under EU law — including the right of withdrawal and rights relating to faulty goods — are unaffected by the information on this page. For details on returns, exchanges and terms, please see our Terms of Sale and FAQ pages.
This information is provided for transparency and may be updated from time to time to reflect changes in applicable EU regulations.
