Orders are typically processed within 48 hours of receipt if the item is in stock. If you purchased an item that is made to order it will take maximum 3-4 weeks for your order to be completed. We will contact you via email if there are any issues with your order.
We insure all packages against theft and accidental damage while in transit. Once the package is delivered and signed for, we are no longer liable. Orders cannot be delivered to PO Boxes or APO/FPO addresses.
All U.S. orders qualify for free Ground Shipping.
All international orders will be subject to shipping charges, taxes, customs, duties, and fees based upon the destination country and the item(s) ordered. The recipient of the shipment is the importer on record in the destination country and is responsible for all import fees.
In placing an order, you authorize J Dauphin to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual import fees for your item(s).
If you refuse a shipment from J Dauphin, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to J Dauphin.
jdauphin.com does not process orders on weekends or holidays observed by the company.
We ship worldwide from our location in Los Angeles. See all shipping times and costs below.
Shipping within the United States
- UPS Ground: 3-7 business days, free
- UPS EXPRESS: 3-5 business days, 30 usd
- UPS 2ND DAY: 2-3 business days, 70 usd
- UPS NEXT DAY: 1-2 business days, 100 usd.
Shipping to Sweden and Europe
- DHL: 5-7 business days, free
- DHL: 3-5 business days, location to your door 60 usd
Your order will be delivered to your nearest DHL Access Point
Shipping to Europe and the rest of the world
- Fedex /UPS Expedited: 5-10 business days, free
Fedex /UPS Express: 3-7 business days, 100 Usd